My Insurance Company Won’t Help Me

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Bad faith insurance claimsInsurance companies have a duty to act in good faith, abstain from deception, and practice honesty and equity in all insurance matters. RCW 48.01.030.  When an insurance company fails to do so, as in denying insurance coverage without a good faith basis, it is called “bad faith”.  If a party prevails in court against an insurance company for bad faith practices, the insurance company must pay the prevailing party’s attorney fees and costs.  Washington State has codified the insurance company’s duty to act in good faith in the Insurance Fair Conduct Act (IFCA). 

The Office of the Insurance Commissioner for the State of Washington has listed the following for the Insurance Fair Conduct Act (IFCA) laws and rule.  

The statute references below all link to the Washington state legislature website (

RCW 48.30.010

Unfair practices in general - Remedies and penalties.

RCW 48.30.015

Unreasonable denial of a claim for coverage or payment of benefits.

WAC 284-30-330

Specific unfair claims settlement practices defined.

WAC 284-30-350

Misrepresentation of policy provisions.

WAC 284-30-360

Standards for the insurer to acknowledge pertinent communications.

WAC 284-30-370

Standards for prompt investigation of a claim.

WAC 284-30-380

Settlement standards applicable to all insurers.

Has your insurance company acted in bad faith? Call Buckley & Associates at (206) 622-1100 today for your free consultation with experienced Washington lawyers.

We serve clients throughout the Seattle area and the state of Washington from our offices in Seattle and Tacoma.